Unit 10 Assessment answer full key B1 English 1

Unit 10 Assessment answer key B1 English 1 Of course, what seems to be the problem? BI've changed my mind. CThis isn't what I ordered. I'd like to exchange it for something else. BI've changed my mind. CI'll replace it immediately. Could I speak to the manager, please? BSorry, just one more thing. CI'm terribly sorry. Who's next, please? BJust a moment. CIs there anything else I can help you with? Do you have a receipt? BHow can I help you? CDo you have anything cheaper? I'll ask someone to look at that for you right away. BIt's a bit slow. CI'd like to make a complaint. Oh dear, really? BIt's not very polite. CThat's very kind. I'm terribly sorry. BI'll give you a full refund. CIt doesn't work. I'm trying to eat healthily but I really 9 a pizza tonight. Raymond has 10 making a decision about which car to buy until next week. He 11 her invitation to the party. f eel like f eel like put of f put of f turned dow n turned dow